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eSIM Glossary

What is an eSIM?

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An eSIM (embedded SIM) is a programmable SIM card built directly into a device’s hardware, which allows users to activate mobile network plans over the air (OTA), without a physical SIM card. This means users can remotely download network profiles, instantly switch carriers, and connect to mobile data services on the go. 

This removes the need for shipping, inserting, or replacing a physical SIM. eSIMs are ideal for scenarios such as international roaming for travelers or managing large-scale IoT deployments like connected vehicles, wearables, and logistics trackers.

The key advantage of eSIMs lies in their convenience and flexibility for both operators and customers alike. eSIM enables near-instant network changes without downtime, supports scalable management of thousands of devices through a single platform, and allows businesses to launch new connectivity services without being tied to a specific carrier’s physical card distribution

Instant Activations
Fully digital. Zero friction.
 
Multiple Profiles
Seamless management of multiple plans and profiles
 
Improved Security
Reduced fraud, cloning, and physical SIM risks
 
Global Coverage
200+ Countries or regions connected
 

How Does an eSIM Work?

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eSIM technology relies on the eUICC (embedded Universal Integrated Circuit Card) standard, which allows for mobile network profiles to be securely downloaded and activated over the air (OTA). Using remote provisioning architecture, an eSIM profile can be prepared by a remote server, known as a Subscription Manager Data Preparation (SM-DP+) system, delivered to the device, and then managed by a Subscription Manager Secure Routing (SM-SR) function for activation, suspension, or deletion. 

Because this technology works without physically accessing the SIM or device, connectivity providers can update profiles, change carriers, and optimize coverage without any extra hardware costs or changes. The ability to switch networks remotely also means that devices can automatically connect to the best carrier for their location or service requirements.

What is a Universal eSIM? Building on standard eSIM technology, universal eSIMs allow devices to store multiple carrier profiles and dynamically switch between them based on location or network performance. Customers only need to install it once; thereafter they simply purchase additional packages when they travel rather than re‑provisioning or scanning new QR codes. This ensures seamless global connectivity without the need for manual profile changes, making it ideal for international travel and multi-region IoT deployments.

How Are eSIMs Changing Connectivity for Providers?

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eSIM adoption has been accelerating, as it directly addresses the limitations and challenges of the traditional SIM. This is no more evident than in the travel eSIM market, in which retail spend is expected to increase 500% by 2028. For global operators, the logistics of shipping, replacing, and manually swapping out physical SIMs are a challenge of the past, as well as reducing environmental impact and carbon footprint. eSIM also removes the delays, costs, and operational friction that come with physical SIM cards. Using remote provisioning, changes can be made to eSIMs instantly from anywhere in the world. 

This shift has happened in tandem with the growing market for connected devices, from smart cars and wearables to large-scale industrial IoT deployments, all of which need reliable connectivity. For providers and operators, dynamic network selection means eSIMs have the flexibility to ensure the best available service without being locked into a single carrier relationship. 

What Are the Top Trends in Wholesale eSIM?

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The wholesale eSIM market is being driven by technological advances, including growing global demand for connected services and the need for more flexible, scalable solutions. For connectivity providers, keeping pace with these developments is essential to staying competitive. 

Multi-IMSI and eUICC Interoperability

Multi-IMSI allows a single eSIM to have the ability to store and manage multiple IMSIs (International Mobile Subscriber Identity). This enables eSIMs to seamless switch between carriers as devices move between countries or operate in different industry-specific networks. Combined with eUICC interoperability, this ensures that devices can connect to the most optimal network without any downtime, improving coverage and operational flexibility.

 

AI-Driven Network Management As with most industries, AI has found its place in the connectivity industry, namely in network management. With the ability to automate carrier steering, analyze network quality in real time, and optimize costs, AI has driven tangible benefits for operators. AI can improve eSIM features such as dynamic network selection, by analyzing usage patterns and network performance data to switch to the best available carrier without manual intervention. 
API-Powered Self-Service eSIM Platforms Wholesale eSIM providers are now offering developer-friendly APIs and integrated dashboards that put end-to-end connectivity management directly into the hands of their customers, from provisioning to lifecycle management, analytics and billing. This self-service approach allows mobility providers to integrate eSIM management into their own systems, reducing manual processes and increasing agility.
White-Label eSIM Platforms for Travel eSIM White-label eSIM platforms allow MVNOs, CSPs, fintech companies, and travel brands to launch their own branded eSIM services without investing in the underlying infrastructure. This creates new revenue streams while enabling customers to offer a fully branded connectivity experience to end users. With the growing travel eSIM market, many organizations across a range of industries are investing in the opportunity to provide and scale their own international eSIM solution for their customers.
Localized eSIM Profiles for Regulatory Compliance In markets with strict telecom, security, and data localization requirements, providers are increasingly offering localized eSIM profiles. These profiles ensure compliance with country-specific regulations while still enabling global connectivity, making them essential for multinational deployments. This is particularly useful for IoT deployments, where devices are often deployed in different countries from where they were created. IoT eSIM enables devices to be ‘permanent roamers’ without needing to untangle each region’s unique rules or face harsh consequences like being barred from networks.  

Is eSIM Secure?

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As eSIM profiles can be downloaded and managed remotely, security is paramount. Providers must use GSMA-certified SM-DP+ and SM-SR systems to ensure that every profile transaction is authenticated and encrypted end-to-end. These systems manage both the secure creation and distribution of profiles and their lifecycle on the device, preventing unauthorized use or tampering.

Regulatory Compliance

Beyond technical safeguards, eSIM security depends on strict adherence to regulatory frameworks. The GSMA’s eSIM specifications establish global standards for secure remote provisioning, ensuring interoperability and trust across devices and operators. Privacy regulations such as GDPR also require that personal data is protected, anonymized where possible, and only stored for as long as necessary.

Additionally, many regions enforce data residency requirements, requiring that sensitive subscriber data remain within national or regional borders. Wholesale eSIM platforms can route and store data in compliance with local laws, while still enabling global connectivity. Together, these regulatory considerations ensure that eSIM deployments not only remain technically secure but also legally compliant.

What Are the Benefits of a Managed eSIM Platform?

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Partnering with a managed wholesale eSIM provider allows operators to simplify deployment, reduce infrastructure investment, and accelerate their time to market. Instead of building and maintaining their own connectivity management systems, operators can leverage an existing, fully managed platform to access global connectivity through a single interface.

Zero-Touch Provisioning and Onboarding Connectivity platforms support automated device activation, meaning that once an eSIM-enabled device is powered on, the correct network profile can be downloaded and activated without any manual configuration needed. This removes the need for physical SIM handling or on-site technicians for large-scale deployments. Operators can connect their customers faster and easier, without waiting for a SIM to arrive in the mail or heading out to their local store. 
Real-Time Analytics and Usage Monitoring

Using a managed platform for eSIM, operators can access enhanced visibility into connectivity performance, data consumption, and device behavior. This allows for faster troubleshooting, optimized carrier selection, and better capacity planning, all from one centralized dashboard. 

This insight also enables operators to improve the customer experience, offering personalized deals or bundles based on customer’s usage data and patterns.

Multi-Region and Carrier Access Via a Single Platform A managed wholesale eSIM platform consolidates access to multiple carriers across different geographies. Operators don’t need to negotiate complex roaming contracts and instead can integrate at once and offer global, reliable coverage to customers, switching between networks as needed to maintain quality and control costs.
Custom Billing Models and Partner Integrations Connectivity platforms can provide flexible business models, including pay-as-you-go, tiered pricing, or revenue-share. They also integrate easily with operators’ existing OSS/BSS systems, CRM platforms, and partner ecosystems, enabling faster go-to-market strategies and smoother customer management.

How to Choose an eSIM Provider?

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Selecting the right wholesale eSIM partner is critical for ensuring scalability, reliability, and compliance. Beyond basic connectivity, the right provider will offer global carrier coverage, robust compliance frameworks for target markets, and seamless interoperability across diverse devices. Features such as proven uptime, advanced APIs, and integrated analytics also play a key role in long-term success.

A provider’s support capabilities, including ensuring smooth onboarding, rapid troubleshooting, and the flexibility to adapt to future connectivity demands, are also something important to consider. The right partner delivers more than just a service, but an end-to-end ecosystem for managing and monetizing eSIM connectivity worldwide.

What Support Should eSIM Providers offer?

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Ongoing support is a critical part of any eSIM partnership. Telecom providers should look for eSIM platform vendors who can provide 24/7 technical assistance for mission-critical services, along with dedicated account management to coordinate deployments and resolve issues quickly.

Training and onboarding resources are equally important, ensuring that in-house teams can fully utilise the platform’s capabilities. Clear, well-documented APIs and developer guides help speed up integrations and reduce the risk of errors. By choosing a vendor that offers both operational and technical support, providers can future-proof their eSIM strategy and focus on delivering the best possible connectivity experience to customers.

Powering the Next Generation of eSIM Connectivity With Telna

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eSIMs are already being embraced as the future of connectivity, and MVNOs and CSPs have the opportunity to scale faster, reduce costs, and deliver better service to customers globally. But unlocking the full potential of eSIM requires more than just technology; it requires a partner with the infrastructure, expertise, and global reach to help it happen seamlessly. 

Through Telna, enjoy data access in over 200 countries, all through a single API. With our end-to-end connectivity management platform, we help simplify worldwide connectivity and deliver instant connectivity, simplified billing, and real-time control. Find out what makes Telna your ideal eSIM partner by reaching out today.

Related Glossary Pages
  • What is an iSIM?
  • What is Multi-IMSI?
  • What is eUICC?

FAQs About eSIM

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What Is the Difference Between an eSIM and a Physical SIM Card?

An eSIM is embedded directly into a device’s hardware and can be programmed remotely, while a physical SIM card must be inserted and replaced manually. Unlike traditional SIMs, eSIMs allow instant carrier switching, remote provisioning, and easier global connectivity management.

 

What Travel eSIM Apps Are Available? Several popular apps make it easy to purchase and activate travel eSIMs directly from your phone, such as:

  • Airalo
  • AIRSIMe
  • aloSIM
  • BetterRoaming
  • BNESIM
  • BreatheSIM
  • CMLink eSIM
  • DENT
  • eSIM GO
  • Eskimo
  • Flexiroam
  • GigSky
  • GoMoWorld
  • Holafly
  • KnowRoaming
  • Maya Mobile
  • MTX Connect
  • Nomad eSIM
  • Numero
  • Redtea Mobile
  • Roamless
  • Soracom Mobile
  • UPeSIM
  • Ubigi
  • USIMS
  • Voye
  • Webbing
  • Yesim
  • And more
 
These apps allow travelers to compare local or regional data plans, instantly download an eSIM profile, and connect to mobile data without needing to buy a local SIM card.
Can eSIM Be Used for International Travel?

Yes, travel eSIMs let users instantly download local data plans when abroad, avoiding expensive roaming charges. Many MVNOs, travel companies, and fintech brands now offer white-label travel eSIM solutions for global travelers.