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Level 2 NOC Agent

Remote, Philippines


Telna is seeking a full-time L2 NOC Agent as an addition to our growing team. As we are a 24x7x365 operation, hours are rotational and can be days and nights.

Ability to work alternating schedules of 6 Days On and 3 Days Off.


The successful candidate will:

  • Work alongside a team of Core Telecommunication Engineers, Network Architects and Linux Administrators to continue the development of our worldwide cellular network
  • Configuration of STPs, DRAs, HLR/HSS, SMSC, SGSN, GGSN/PGW, SBC, etc.
  • Integrate various direct roaming agreements as well as sponsored roaming agreements
  • Wireshark tracing of critical infrastructure to debug issues
  • Maintenance, troubleshooting, security audits, and emergency response
  • Occasional (paid) on-call requirements

Experience / Requirements

  • Core telecommunications network experience
  • Experience with SS7, Sigtran, Diameter, Packet Switched (GGSN/PGw, GTP, GRX, IPX, etc.) and related experience

Nice to Have

  • 2+ years MySQL/MariaDB, MongoDB
  • 2+ years scripting experience (Python, Bash, etc.)
  • IREG Testing Experience
  • IP Networking Experience (BGP, Firewalls, Routers, etc.)

While a bachelor's degree in Computer Science, Telecommunications, or Engineering is required, the related experience will be considered.

Remote from Philippines
English - Native or Bilingual Proficiency
Job Type
Full Time - Alternating schedules (6 Days On/3 Days Off)
Job Category
Customer Satisfaction, Support

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