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Technical Writer



Telna is seeking a full time technical writer as an addition to our growing marketing team.


  • Draft, edit, and publish content for all Telna’s services, white papers, blogs and social media.
  • Collaborate with product managers and developers to gain working knowledge of product enhancements for documentation
  • Test new product functionality while writing documentation to provide comprehensive content
  • Manage multiple complex documentation projects for various scrum teams and product features
  • Worked closely with Product Managers, Product Owners, and business to gain a working knowledge of enhancements so as to translate them into user-friendly content.
  • Defines the scope and content of the documentation based on the sponsor's input.
  • Creates and designs technical documentation, user guides, and Online Help guides.
  • Accountable for technical documentation and content library creation and maintenance
  • Supports the development of sales tools, brochures, product overviews, product specifications, and manuals.
  • Makes sure that the documentation is as per SEO standards and helps with content marketing.
  • Studies documentation requirements and ensures a compliant document is developed.
  • Provides estimates on documentation impact.
  • Proposes methods, processes, or tools to improve documentation creation and maintenance efficiency.
  • Reviews user interface terminology to ensure consistency and clarity as requested.
  • Conducts usability reviews prior to distribution.
  • Initiates modifications to the documentation.
  • Performs other duties as assigned by Supervisor.
  • Previous experience with the IOT or Telco industry is a big plus.


  • Bachelor's degree or equivalent experience
  • Experience in the telecom, IoT, or technology industry
  • Strong written and verbal communication skills
  • Ability to understand highly technical information


Language English - Native or Bilingual Proficiency
Job Type Full Time
Job Category Marketing

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Working for us means being part of creating products that shape the future of digital industries.