International local and toll-free numbers


telna provides international local telephone numbers and international toll-free numbers in select countries to both business and residential customers.



What is an international local telephone number? An international local telephone number is a regular telephone number assigned in a city in a certain country, much like your own telephone number here in USA. The only difference is that the number does not ring to a phone in the foreign country where it is assigned, but it is "virtual" and can ring to any phone number that you choose anywhere in the world, so you can have a German local number ring to a fax in Washington, or an Italian local number ring to your home in Texas. The cost for a caller in the country is the same than the cost to call any other number in the city where your number is assigned. It can be local or long distance depending on the location of the caller. In addition to the cost for the caller, you are charged a cost per minute to "forward" the number to our network in USA, and then our regular calling rates per minute to terminate the call. In order to determine the rate that would apply depending on the orginating and terminating country, please use the rate calculation tool at the bottom of this page.

What is an international toll-free number? An international toll free number is a telephone number that can be dialed free of charge from the country where it is assigned. Depending on the rules and regulations in each country, calls from cellphones to international toll-free numbers might or might not incur charges to the caller.
Anyone can own an international toll-free number, since all you need is an existing phone number (at home, at the office or on a cellphone) on which you want the international toll-free number to ring, and there is no limit on the number of international toll-free numbers you can own. Once setup, the international toll-free number can be dialed from the country where you requested it and ring to any regular phone number that you choose. This number can be anywhere in the world, so you can have a German toll-free number ring to a cellphone in Australia, or a Japanese toll-free number ring to your home in Hawaii. Since the call is free of charge for the caller, the cost of the call is charged to the called party at telna's low rates. In order to determine the rate that would apply depending on the orginating and terminating country, please use the rate calculation tool at the bottom of this page.

When to use an international local number or international toll-free number? International toll free numbers are often used by businesses to allow their customers abroad to reach them at no cost. They can also be used by anyone with family living in a foreign country. The toll-free number allows those relatives to reach you at your cost, which may be much lower than the cost incurred by relatives using their local long distance providers.
International local numbers, on the other hand, are used by businesses who wish to establish a local presence in a country. Once you have a local number, who can tell from where the business is actually being operated? Residential customers use international local numbers in situations where family members can place unlimited free local calls to the local number. The charge of forwarding the call at the customer's expense is then slighly lower than with an international toll-free number.

Main features

The following features are included with telna's international local and toll-free number service:

  • The number can ring to any phone number in the world.
  • Unique one second billing on all calls! Helps to reduce the cost of "wrong number" callers.
  • Near realtime online tracking of incoming phone calls. This allows businesses to measure the reponse to advertising campains while they happen.
  • Ability to change the ring-to number online in realtime.


Availability of international local and toll-free numbers

We currently offer numbers in the following 65 countries:

  • Argentina ¹
  • Australia ¹
  • Austria ¹ ²
  • Bahamas ¹
  • Belarus ¹
  • Belgium ¹ ²
  • Botswana ¹
  • Brazil ¹
  • Bulgaria ¹ ²
  • Canada ¹ ²
  • Chile ¹
  • China Northern Provinces ¹
  • China Southern Provinces ¹
  • Colombia ¹
  • Costa Rica ¹
  • Croatia ¹
  • Cyprus ¹
  • Czech Republic ¹ ²
  • Denmark ¹ ²
  • Ecuador ¹
  • El Salvador ¹
  • Estonia ¹
  • Finland ¹ ²
  • France ¹ ²
  • Germany ¹ ²
  • Greece ¹
  • Hong Kong ¹
  • Hungary ¹
  • Iceland ¹
  • India ¹
  • Indonesia ¹
  • Ireland ¹ ²
  • Israel ¹
  • Italy ¹ ²
  • Japan ¹
  • Latvia ¹
  • Lithuania ¹
  • Luxembourg ¹
  • Malaysia ¹
  • Mexico ¹
  • Monaco ¹
  • Netherlands ¹ ²
  • New Zealand ¹
  • Norway ¹ ²
  • Panama ¹
  • Philippines ¹
  • Poland ¹
  • Portugal ¹
  • Puerto Rico ¹
  • Romania ¹ ²
  • Russia ¹
  • Singapore ¹
  • Slovenia ¹
  • South Africa ¹
  • South Korea ¹
  • Spain ¹ ²
  • St. Kitts And Nevis ¹
  • Sweden ¹ ²
  • Switzerland ¹ ²
  • Taiwan ¹
  • Thailand ¹
  • Trinidad and Tobago ¹
  • Ukraine ¹
  • United Kingdom ¹ ²
  • Uruguay ¹
  • US Virgin Islands ¹
  • ¹ international toll-free numbers available
    ² international local numbers available


    Pricing

    International local and toll-free numbers have a one-time setup fee that varies by country. This fee covers the time telna spends to obtain and activate numbers, which is more or less time consuming depending on the country. In order to see the setup fee and rate applying for each country, please use our rate calculation tool below.
    Numbers also have a monthly service fee that varies per country.

    All calls are billed using our unique one second billing feature, and customers can access a detail of their incoming calls online.



    Requesting an international local or toll-free number

    At this time, we only offer international number service to telna customers. There is no "stand alone" international local or toll-free number service available.


    If you would like to setup a new international local or toll-free number, please use the rate calculation tool underneath to find available numbers and rate options. After verifying the rates applying to the international local or toll-free number you would like, you will be offered to order it.



    Rate calculation tool

    Select the country where you would like your number to be setup and the destination where you would like to receive your calls and we will let you know the available services and rates that would apply.

    Origination country:  

    Destination country: