Our kind customer service representatives are available for questions regarding rates, availability of service, technical issues, billing questions, special requests and any other question or concern you may have about telna.
Before contacting customer service, please read through our extensive FAQ to find answers to common questions.
The easiest way to contact customer service is by completing the following form:
Alternatively, you can also contact customer service by the following means:
- Telephone Monday through Friday from 9AM to 5PM Pacific Time
(it is currently 5:37 am at our customer service center)
- toll free: 1-800-972-7538
- toll call: (702) 777 2509
- From your telna Mobile handset: select Customer Service from the telna menu or dial 611
(inbound calling rates apply)
- Fax (toll free): 1-800-953-2938
- Email: email@example.com
- Mail: TELECOM NORTH AMERICA INC.
2654 W. Horizon Ridge Parkway
Henderson, NV 89052
You can download the following documents in PDF format:
- Sign-up form - If you prefer to signup for telna by fax or mail
- Complete rate list
- Travel card instructions and access numbers
- Service agreement - applicable to all customers
- Letter of agency - to transfer toll-free numbers to telna